VILA SERRANO

FAQS

Frequently posed questions.

How far is it to the town center?

 

The pousada is ideally situated in a peaceful forest setting, only a few minutes walk from the historical centre of Lençóis.

Is there a Wifi-connection in the pousada?

 

We offer free internet access and our wireless network is accessible in the recreation area of the guesthouse as well as in all rooms.

Does my room have a view of the garden?

 

Yes, all our rooms have a nice view of the forest surrounding or the garden. You can observe birds and occasionally little monkeys from the hammock on your veranda.

How many days should I stay to get to know the National Park?

 

We recommend a minimum stay of 3 days. One week to 10 days is ideal.

Can we book tours and guides through the Guest House?

The Brasilien Adventure team operates daily at Pousada Vila Serrano, organizing tours according to each guest´s preferences. We work with well trained bilingual guides and well maintained cars to guarantee your safety. Just relax and enjoy the beauty of the Chapada Diamantina National Park.

www.brasilienadventure.com

How far is it to the bus station?

 

The guest house is located about 10 to 15 minutes by foot from the bus station. We offer free transportation to and from the station.

Does the Guest House have a swimming pool?

 

We are only a few minutes walking distance from a nice river where you can splash in the natural swimming holes. Therefore. and also for ecological reasons, the pousada does not have a pool. As an extra service we do have a jacuzzi.

Are there cash machines in town and can I change US Dollars and Euros?

There are cash machines at the local Banco do Brasil  as well as Bradesco where you can withdraw cash with the following cards: Visa, Visa Eletron, Mastercard, Maestro, Cirrus, EC and Plus.  The local bank does not change any foreign currency nor traveller cheques, but you can pay your bill here at the guest house in US Dollars, Euros or Swiss Francs. We can change small amounts of foreign currency for our guests

Is there a restaurant at the pousada?

 

We serve breakfast that is included in your room rate and in the evening you can try salads, burgers and some local specialities at our Bistro right here in our guest house. There are as well several nice restaurants, bars and fast food places in walking distance from the guest house. 

What about security?

 

Lençóis is a small town of 5000 inhabitants and it is safe to walk around during the day and night time.

What is the voltage in Lençóis?

 

The voltage in the region is 220 (60Hertz).

When is the best time to visit the Chapada Diamantina?

The National Park can be visited all year round. The rainy season normally starts in November and lasts until March, diminishing gradually towards mid-year. Remember that the Chapada lies in a semi tropical area, so these are not monsoon rains but just regular hard summer rains similar to ones you would get in Europe or the United States. During this time of the year, swimming in full rivers and waterfalls is an unforgettable experience and most of the time will not hamper your tours. There is usually a short dry-season which starts in August and can last until November. However, with global climate change weather predictions are becoming more and more difficult.